skyph Terms & Conditions

1 Acceptance of Terms

1.1 These Terms apply to all users of the skyph platform, including visitors, registered players, and any person who accesses any part of the skyph website or services.

1.2 By creating a skyph account, making a deposit, placing a bet, or otherwise using any skyph service, you unconditionally accept these Terms and any additional rules, policies, or guidelines published on the skyph platform, including but not limited to the Privacy Policy, Responsible Gaming Policy, and individual game rules.

1.3 skyph reserves the right to update or modify these Terms at any time. Continued use of the skyph platform following the publication of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically.

2 Eligibility

2.1 Age Requirement. You must be at least twenty-one (21) years of age to register for and use the skyph platform. This requirement is mandated by PAGCOR (Philippine Amusement and Gaming Corporation) regulations applicable to online gaming in the Philippines. skyph strictly enforces this requirement and conducts age verification checks.

2.2 Geographic Restrictions. skyph is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the skyph platform complies with all applicable laws and regulations in your jurisdiction. skyph makes no representation that its services are lawful in jurisdictions outside the Philippines.

2.3 Excluded Persons. The following persons are not eligible to register or maintain a skyph account:

• Persons under 21 years of age;
• Persons who have voluntarily self-excluded from skyph or any other gaming platform;
• Employees, contractors, agents, or affiliates of skyph or its related entities, and their immediate family members;
• Persons who have been permanently banned from skyph for prior violations of these Terms.

3 Account Registration & Security

3.1 Single Account Policy. Each player may register and maintain only one (1) skyph account. Opening multiple accounts — whether under the same or different identities — is strictly prohibited. skyph reserves the right to close all duplicate accounts and forfeit any associated balances.

3.2 Accurate Information. You must provide accurate, complete, and current information during registration and must update your account details promptly if any information changes. skyph may request supporting documentation to verify your identity, age, address, or payment methods at any time.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. skyph will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

3.4 Notification of Breach. You must notify skyph immediately at [email protected] if you suspect any unauthorised use of your account or any other security breach.

3.5 KYC Verification. skyph may require Know Your Customer (KYC) verification before processing withdrawals or at any point during your use of the platform. Required documents may include a government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence), proof of address, and proof of payment method ownership.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods. skyph accepts deposits and processes withdrawals via the following Philippine payment channels: GCash, PayMaya/Maya, and bank transfers through major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to eligible Philippine bank accounts may also be accepted.

4.2 Minimum Transactions. Minimum deposit and withdrawal amounts are displayed within your skyph account dashboard and are subject to change. skyph reserves the right to adjust transaction limits at any time with reasonable notice.

4.3 Withdrawal Conditions. Withdrawals will only be processed to a payment method registered in your name and previously used for deposits, where applicable. skyph reserves the right to request additional verification before processing any withdrawal. Withdrawals may be delayed or withheld pending completion of KYC verification or investigation of suspected fraudulent activity.

4.4 Currency. All transactions on the skyph platform are conducted in Philippine Peso (PHP / ₱) unless otherwise stated.

4.5 No Cryptocurrency. skyph does not accept cryptocurrency deposits or process cryptocurrency withdrawals. Any attempt to deposit via cryptocurrency will be rejected and the funds may not be recoverable.

5 Bonuses & Promotions

5.1 skyph may offer bonuses, free spins, cashback, and other promotional incentives from time to time. All promotions are subject to specific terms and conditions published alongside each offer, which form part of these Terms.

5.2 Wagering Requirements. Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier, eligible games, time limits, and maximum withdrawal amounts are specified in each promotion's individual terms.

5.3 Bonus Abuse. skyph reserves the right to void bonuses and any associated winnings, and to suspend or terminate accounts, where it determines that a player has engaged in bonus abuse, including but not limited to: opening multiple accounts to claim bonuses, placing low-risk bets to fulfil wagering requirements, or exploiting promotional terms in a manner inconsistent with their intended purpose.

5.4 skyph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

6 Game Rules & Fair Play

6.1 All games available on the skyph platform use certified Random Number Generator (RNG) technology that has been independently tested and verified for fairness and randomness. Return-to-player (RTP) percentages are available within individual game information panels.

6.2 In the event of a discrepancy between the result displayed on your device and the result recorded on skyph's servers, the server-side record shall be the definitive and binding result.

6.3 skyph reserves the right to void bets or game rounds where a technical malfunction, software error, or human error has materially affected the outcome. In such cases, affected stakes will be returned to the player's account balance.

6.4 Players must not exploit bugs, errors, or unintended features in any skyph game. Any winnings derived from the exploitation of such errors are not valid and will be voided.

7 Prohibited Conduct

The following activities are strictly prohibited on the skyph platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to law enforcement authorities:

• Providing false, misleading, or fraudulent information during registration or at any other time;
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform;
• Colluding with other players to gain an unfair advantage in any game;
• Engaging in any form of money laundering, fraud, or other financial crime through the skyph platform;
• Attempting to reverse-engineer, hack, or otherwise compromise the security or integrity of the skyph platform;
• Harassing, threatening, or abusing skyph staff or other players;
• Allowing any third party to access or use your skyph account;
• Registering or operating more than one skyph account.

8 Intellectual Property

8.1 All content on the skyph platform — including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall design — is the intellectual property of skyph or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the skyph platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any skyph content without prior written authorisation.

9 Limitation of Liability

9.1 To the maximum extent permitted by applicable Philippine law, skyph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the skyph platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

9.2 skyph's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the total amount deposited by you into your skyph account in the thirty (30) days preceding the event giving rise to the claim.

9.3 skyph does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. skyph shall not be liable for any losses arising from platform downtime, technical failures, or force majeure events.

10 Responsible Gaming

10.1 skyph is committed to promoting responsible gaming and providing tools to help players manage their gambling activity. Players can access deposit limits, session time reminders, cooling-off periods, and voluntary self-exclusion directly from their account settings.

10.2 If you believe you may have a gambling problem, we strongly encourage you to use skyph's self-exclusion feature or contact our support team at [email protected]. You may also visit our dedicated Responsible Gaming page for further resources and guidance.

11 Account Suspension & Termination

11.1 skyph reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that:

• The player has violated any provision of these Terms;
• The player has engaged in fraudulent, illegal, or abusive activity;
• The player's account poses a risk to the integrity of the skyph platform or other players;
• skyph is required to do so by applicable law, regulation, or order of a competent authority.

11.2 Upon account closure, any verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via their registered payment method, subject to completion of any outstanding KYC verification.

11.3 You may close your skyph account at any time by contacting [email protected]. Voluntary account closure does not affect any obligations that arose prior to closure.

12 Amendments to These Terms

12.1 skyph reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the skyph platform at least seven (7) days before taking effect, where practicable.

12.2 Your continued use of the skyph platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure.

13 Governing Law & Dispute Resolution

13.1 These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

13.2 In the event of a dispute, you agree to first contact skyph's customer support team to seek an informal resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the competent courts of the Philippines.

13.3 skyph operates within the regulatory framework of PAGCOR. Complaints relating to regulatory compliance may also be directed to PAGCOR through its official channels.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the skyph support team: